Frequently Asked Questions
How is the machine price determined?
Price varies based on the mould sizes. Please provide the Two Top sizes, Height, and Two Bottom sizes of your requirements for an accurate quote.
What are the standard mould size ranges?
Common top sizes include:
(a) Under 100mm * 100mm
(b) Under 135mm * 170mm
(c) Under 170mm * 170mm
What is the estimated delivery time?
The standard delivery time is approximately 3 months for one set of machine.
Do you provide installation and training?
Yes, we can send engineers to your factory to assist with installation and train your workers. For the first time, the engineer service is free, though the buyer bears the cost of food and lodging.
What is the warranty period for the machine?
We provide a 1-year warranty on our paper cup machines and supply consumable spare parts for free during the first year of use.
Can I get samples before ordering?
Yes, we provide paper cup samples for free, although the customer is responsible for the freight charges.