Q1. How long is the shelf life of the machine?
A: Machine main parts warranty is 2 years or after the cups capacity reaches 840,000pcs. Electrical parts have a warranty of 1 year.
Q2. Do you have quality certificates?
A: Yes, we have obtained the CE certificate for our machines.
Q3. What is the delivery time?
A: Generally around 20~30 days, depending on the specific order requirements.
Q4. How does your factory handle quality control?
A: Quality is our priority. We attach great importance to quality control from start to finish: 1) Skillful workers handle every detail in production and packing; 2) A dedicated Quality Control Department checks each process.
Q5. What terms of payment do you usually use?
A: T/T 30% deposit and 70% before machine loading, Western Union, or L/C at sight.
Q6. Can the machine produce different sizes?
A: Yes, the machine can produce different sizes from 2-16oz by exchanging the corresponding molds.