How to start an order with us?
1. Inquiry - Contact us 24 hours available for your requirements.
2. Solution offer - Best quotation based on your production capacity and budget.
3. Customized - High-end customization according to local market requirements.
4. Preparation - Share your factory layout for machine space, air, and power design.
5. Confirm the order - Advanced payment to start machine production.
Quality Control & Guarantee
1. Production process - Online meetings available to inspect raw materials and assembly. 8-hour testing run is mandatory.
2. Quality control - Each part is marked with a source code; 12 months warranty with free replacement parts during the period.
3. Delivery - International shipping standard packing with real-time tracking updates.
Installation & Training
1. Installation - Engineer schedule confirmed 7 days before arrival; setup takes 7-10 days depending on difficulty.
2. Training - Operation manuals and disassemble videos provided. Online engineer support available for remote troubleshooting.
3. Cost - Coverage required for visa, air tickets, accommodation, and daily salary (80USD/day per person).
Frequently Asked Questions
Q1: What is the production speed of the paper cup machine?
The machine operates at a high speed of 100-120 pcs/min (Model SHARP) or 80-90 pcs/min (Model BT-PCM-X12) depending on the specific configuration.
Q2: What range of cup sizes can this machine produce?
The machine is versatile and can produce paper cups ranging from 3oz up to 16oz.
Q3: What are the power and air requirements for operation?
The machine requires a 380V 3-Phase 50Hz power source with a total power of 6KW. It also requires an air pressure of 0.4Mpa (4bar).
Q4: Does the machine support double-sided PE coated paper?
Yes, models equipped with ultrasonic systems can process both single and double-sided PE (polyethylene) film coated paper.
Q5: What kind of after-sales service is provided?
We provide 12 months of warranty, video technical support, online support, and engineers are available to service machinery overseas.
Q6: How is the machine protected during international shipping?
All machines are packed in export standard wooden boxes to ensure safety during sea, railway, or air transport.